CERTIFICATE III IN HOSPITALITY
LEVEL
CERTIFICATE III
course overview
National Course Code: SIT30616
Training Package: Tourism, Travel and Hospitality Training Package
Skills List: ✓
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
course duration
1 Year
rpl assesment time
1 – 3 months depends on the quality of evidences.
ENTRY REQUIREMENTS FOR THE QUALIFICATION
It is recommended that students should be aged 16 years or older or have completed year 12, however for RPL assessment the applicant need to provide several years of experience.
course content
15 units must be completed:
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7 core units
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8 elective units, consisting of:
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1 unit from Group A
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5 units from Group B
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2 units from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXHRM001 Coach others in job skills
SITXWHS001 Participate in safe work practices
Elective units
Group A
SITHIND001 Use hygienic practices for hospitality service
SITXFSA001 Use hygienic practices for food safety
Group B
Accommodation Services – Front Office, Housekeeping and Porting
CPPCLO2001A Maintain hard floor surfaces
CPPCLO2004A Maintain carpeted floors
CPPCLO2009A Clean glass surfaces
CPPCLO2010A Clean ceiling surfaces and fittings
CPPCLO2017A Clean wet areas
CPPCLO2019A Sort and remove waste and recyclable materials
CPPCLO2035A Maintain cleaning storage areas
CPPCLO3013A Clean window coverings
CPPCLO3016A Wash furniture and fittings
SITHACS001 Clean premises and equipment
SITHACS002 Provide housekeeping services to guests
SITHACS003 Prepare rooms for guests
SITHACS004 Launder linen and guest clothes
SITHACS005 Provide porter services
SITHACS006 Provide valet services
SITHACS007 Conduct night audit
SITHACS008 Provide accommodation reception services
SITTTSL007 Process reservations
SITTTSL010 Use a computerised reservations or operations system
Client and Customer Service, and Sales
SIRXSLS001 Sell to the retail customer
SIRXPDK001 Advise on products and services
SITXCCS002 Provide visitor information
SITXCCS004 Provide lost and found services
SITXCCS005 Provide club reception services
Commercial Cookery and Catering, and Kitchen Operations
SITHCCC002 Prepare and present simple dishes
SITHCCC003 Prepare and present sandwiches
SITHCCC004 Package prepared foodstuffs SITHCCC006
Prepare appetisers and salads
SITHKOP001 Clean kitchen premises and equipment
Computer Operations and ICT Management
BSBITU202 Create and use spreadsheets
BSBITU301 Create and use databases
BSBITU306 Design and produce business documents
Finance
BSBFIA301 Maintain financial records
SITXFIN001 Process financial transactions
Food and Beverage
SIRRRPK006A Recommend liquor products
SITHFAB001 Clean and tidy bar areas
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB006 Provide room service
SITHFAB007 Serve food and beverage
SITHFAB008 Operate and monitor cellar systems
SITHFAB009 Conduct a product tasting for alcoholic beverages
SITHFAB010 Prepare and serve cocktails
SITHFAB011 Provide advice on beers, spirits and liqueurs
SITHFAB012 Provide advice on Australian wines
SITHFAB013 Provide advice on imported wines
SITHFAB014 Provide table service of food and beverage
SITHFAB015 Provide silver service
SITHFAB016 Provide advice on food
SITHFAB017 Provide advice on food and beverage matching
SITHFAB018 Provide gueridon service
Food Safety
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITXFSA003 Transport and store food
Gaming
SITHGAM001 Provide responsible gambling services
SITHGAM002 Attend gaming machines
SITHGAM003 Operate a TAB outlet
SITHGAM004 Conduct Keno games
SITHGAM005 Analyse and report on gaming machine data
SITHGAM006 Deal Baccarat games
SITHGAM007 Conduct Big Wheel games
SITHGAM008 Deal Blackjack games
SITHGAM009 Deal Poker games
SITHGAM010 Deal Pontoon games
SITHGAM011 Conduct Rapid Roulette games
SITHGAM012 Conduct Roulette games
SITHGAM013 Conduct Sic Bo games
SITHGAM015 Attend casino gaming machines
SITHGAM016 Deal Caribbean Stud games
SITHGAM017 Deal Casino War games
SITHGAM018 Deal Mississippi Stud games
SITHGAM019 Conduct Rapid Baccarat games
SITHGAM020 Conduct Rapid Big Wheel games
SITHGAM021 Deal Three Card Poker games
Working in industry
SITHIND001 Use hygienic practices for hospitality service
Group C
Administration
TLIE1005
Carry out basic workplace calculations
Communication and Teamwork
BSBCMM201
Communicate in the workplace
SITXCOM001
Source and present information
SITXCOM004
Address protocol requirements
E-Business
SITXEBS001
Use social media in a business
Environmental Sustainability
BSBSUS201
Participate in environmentally sustainable work practices
First Aid
HLTAID003
Provide first aid
Inventory
SITXINV001
Receive and store stock
SITXINV002
Maintain the quality of perishable items
SITXINV003
Purchase goods
Languages other than English
SITXLAN001
Conduct basic oral communication in a language other than English
SITXLAN002
Conduct routine oral communication in a language other than English
Security
CPPSEC2012A
Monitor and control individual and crowd behaviour
Work Health and Safety
SITXWHS002
Identify hazards, assess and control safety risks
The above list includes units being offered at All Australian Training and that are required to complete this qualification. Other colleges may offer different elective options. If licensing in another State other than NSW is required, please check requirements with the relevant State.
the relevant State.