CERTIFICATE III IN BUSINESS ADMINISTRATION
LEVEL
CERTIFICATE III
course overview
National Course Code: SIT50313
Training Package: SIT12 – Tourism, Travel and Hospitality Training Package
Skills List: ✓
This training is subsidised by the NSW Government
This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification is suitable for an Australian Apprenticeship pathway.
course duration
1 Year
ENTRY REQUIREMENTS FOR THE QUALIFICATION
There are no entry requirements for this qualification.
course content
Core
BSBDIV501A Manage diversity in the workplace
BSBMGT515A Manage operational plan
SITXCCS401 Enhance the customer service experience
SITXCCS501 Manage quality customer service
SITXCOM401 Manage conflict
SITXFIN402 Manage finances within a budget
SITXFIN501 Prepare and monitor budgets
SITXGLC501 Research and comply with regulatory requirements
SITXHRM401 Roster staff
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXMGT501 Establish and conduct business relationships
SITXWHS401 Implement and monitor work health and safety practices
Elective
SITXFSA101 Use hygienic practices for food safety
SITHCCC309 Work effectively as a cook
CPPCLO2010A Clean ceiling surfaces and fittings
CPPCLO3013A Clean window coverings
CPPCLO3016A Wash furniture and fittings
SITHACS101 Clean premises and equipment
SITHACS201 Provide housekeeping services to guests
SITHACS202 Prepare rooms for guests
SITHACS203 Launder linen and guest clothes
BSBADM502B Manage meetings
BSBITU301A Create and use databases
BSBITU306A Design and produce business documents
HLTAID003 Provide first aid
SITHFAB201 Provide responsible service of alcohol
SITHCCC204 Produce vegetable, fruit, egg and farinaceous dishes
The above list includes units being offered at All Australian Training and that are required to complete this qualification. Other colleges may offer different elective options. If licensing in another State other than NSW is required, please check requirements with the relevant State.